Privacy Policy

This Privacy Policy outlines the methods by which Altura Credit Union ('we', 'our', 'us') collects, uses, and protects the personal information of users ('you', 'your') interacting with our online services, including online banking and credit union services.

1. Information We Collect We collect various types of information, including but not limited to:

   • Personal identification information such as name, address, and contact details.
   • Financial information regarding your accounts and transactions within Altura Credit Union.
   • Technical data such as your IP address, browser type, and device type when using our online services.

2. How We Use Your Information We use the collected information to:

   • Provide and maintain our banking and credit union services.
   • Improve and personalize your experience with our online services.
   • Process transactions and communicate with you about your accounts.
   • Ensure compliance with legal and regulatory requirements.

3. Data Sharing and Disclosure Altura Credit Union does not sell your personal information to third parties. We may share your information with trusted partners for purposes such as processing transactions, maintaining our services, and complying with legal obligations.

4. Data Security We prioritize the security of your information and use industry-standard security measures to protect your data from unauthorized access, disclosure, or misuse.

5. Your Privacy Rights You have the right to:

   • Access your personal data held by us.
   • Request corrections to any inaccurate information.
   • Opt-out of certain data processing activities.

6. Cookies and Tracking Technologies Our website may use cookies and similar technologies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

7. Changes to This Privacy Policy We may update this Privacy Policy periodically. Changes will be effective immediately upon posting on our website. We encourage you to review this policy regularly to stay informed about our data practices.

8. Contact Us For questions or concerns regarding this Privacy Policy, please contact our customer service through our website's contact form.

By using Altura Credit Union's online services, you consent to the terms outlined in this Privacy Policy. Thank you for choosing Altura Credit Union.